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Brand Strategists

©2026

Yorkshire, UK

Branding, Design & Content

Building Consistency Across One of the UK’s Largest Automotive Protection Businesses

For over 8 years, Oslo has acted as a trusted creative partner to

Car Care Plan, supporting one of the UK’s leading automotive protection providers across brand development, marketing communications, campaign delivery, video production and ongoing design support.

What began as a design relationship evolved into a long-term strategic partnership, with Car Care Plan investing more than £500,000 in creative services from Oslo. During this time, Oslo became an extension of the internal marketing team, helping maintain consistency across multiple brands, thousands of marketing assets and millions of customer touchpoints.

 

Today, Car Care Plan operates across more than 100 countries, employs over 560 people and works with more than 3,900 retailers throughout the UK. Throughout this growth, Oslo has provided the creative infrastructure, systems and strategic support required to ensure brand consistency at scale.

Partnership At A Glance

01

8 year Strategic Partnership

02

£500,000 + invested in creative Services

03

50+ Automotive retail & manufacturer brands supported

04

Hundreds of brochures, campaigns & marketing assets delivered

05

Multiple in house brands launched and refreshed

06

extensive video production programme delivered across internal and external brands 

About Car Care Plan 

Car Care Plan is one of the UK’s largest providers of automotive protection products, warranties and insurance solutions.

The organisation supports major manufacturers, dealer groups, automotive retailers and consumers through a wide range of products including warranties, GAP insurance, service plans, roadside assistance, cosmetic repair and alloy wheel protection.

 

In 2025 alone, the business Registered over 1.4 million products

Handled over 339,000 claims

Managed more than 601,000 customer calls

Paid out over £294 million in claims

Operated through a network of over 3,900 retail partners

The Challenge

As Car Care Plan expanded its product portfolio and partner network, maintaining consistency across every customer-facing touchpoint became increasingly complex.

 

The marketing team required a creative partner capable of delivering:

 

Consistent brand application

Reliable project delivery

Faster turnaround times

Improved creative workflows

Support across both internal and external brands

High-quality marketing collateral at scale

 

The challenge wasn’t simply producing marketing materials.

It was creating a creative ecosystem capable of supporting one of the largest automotive protection businesses in the UK while ensuring every touchpoint reflected the quality and credibility of the organisation.

Our Approach

Rather than operating as a traditional external agency, Oslo embedded itself within the Car Care Plan marketing team.

Through regular collaboration with key stakeholders including Marketing Directors and Marketing Managers, we developed a deep understanding of the organisation, its objectives and the challenges faced when managing multiple brands simultaneously.

Together, we implemented improved creative systems and processes designed to:

 

Reduce unnecessary amendments

Accelerate delivery timelines

Improve approval workflows

Increase design consistency

Maintain budget control

Streamline print and production processes

 

This allowed marketing campaigns and product communications to move from concept to delivery faster while maintaining brand integrity.

Brand Strategy & Development

Oslo has supported the development and growth of numerous Car Care Plan brands throughout the partnership.

 

Notable projects include:

 

Club Smart Guard

Brand strategy

Brand naming

Market positioning

Visual identity creation

Brand guidelines

Product marketing collateral

Campaign development

AutoTrust

Brand refresh

Visual identity refinement

Brand guidelines

Ongoing campaign support

 

These projects helped strengthen Car Care Plan’s in-house product portfolio while creating clear differentiation within a competitive marketplace.

Creative Delivery At Scale 

Over the course of the partnership, Oslo has produced hundreds of marketing assets across both digital and print channels.

 

This includes:

Product brochures

Sales literature

Point-of-sale materials

Product guides

Internal communications

Campaign creative

Exhibition graphics

Presentation materials

Dealer marketing collateral

Retail support assets

 

Our work has supported both Car Care Plan’s own brands and an extensive network of automotive organisations including:

 

Ford, TrustFord, Cinch, Group 1 Automotive, Halliwell Jones, Inchcape, Marshall, Peter Vardy, Stellantis, Williams Motor Group, Harley-Davidson, Ducati, Yamaha, Nissan, Peugeot, Renault, Polestar and many others.

Video Production & Content Creation 

Video has become a significant component of the partnership. Oslo has produced product videos, explainer content, campaign assets and promotional material.

Alongside customer-facing campaigns, Oslo has also produced internal communications content including anniversary celebrations, company milestone videos and employee engagement campaigns.

Most recently, Oslo was selected to create Car Care Plan’s 50-Year Anniversary Film, celebrating five decades of growth and success within the automotive protection sector.

Warranty  Products
GAP Products 
Cosmetic Repair Products 
Alloy Wheel Protection Products
Tyre Products
Service Plan Products
Retailer Specific Products
The Results

While creative services alone cannot claim responsibility for business growth, Oslo’s role has been to provide the consistency, professionalism and creative infrastructure required to support a rapidly growing organisation.

During our partnership, Car Care Plan has continued to strengthen its position within the market:

£131 Million Claims Paid in 2022 
£183 Million Claims Paid in 2023 
£237 Million Claims Paid in 2024 
£294 Million Claims Paid in 2025
Key Deliverables
Brand Strategy

Working closely with Car Care Plan’s marketing team, we developed strategic brand foundations that ensured new products and services were positioned clearly, consistently and with the credibility required to engage both consumers and major automotive partners.

Brand Naming

We created distinctive product and service names designed to stand out in a competitive market while aligning with Car Care Plan’s wider brand architecture and long-term commercial objectives.

Market Positioning

Through research and strategic thinking, we refined how Car Care Plan’s products were presented to the market, helping strengthen trust, improve differentiation and communicate value more effectively to customers and partners.

Visual Identity Design

We designed and evolved visual identities that reflected the quality of Car Care Plan’s products, creating recognisable, professional brands that could be applied consistently across every customer touchpoint.

Brand Guidelines

To ensure consistency across a growing organisation, we developed comprehensive brand guidelines that provided clear direction for the application of each brand across print, digital and partner communications.

Product Brochures

From consumer-facing literature to dealer sales collateral, we designed brochures that balanced regulatory accuracy with engaging, easy-to-understand content, helping customers and partners clearly understand each product offering.

Sales literature

We produced a wide range of sales materials that equipped dealership networks and business partners with professionally designed resources to communicate product benefits with confidence and consistency.

Campaign Development

Working alongside the marketing team, we created integrated campaigns that supported new product launches, seasonal promotions and ongoing marketing activity across multiple brands and audiences.

Video Production

Video became an important part of our partnership, with Oslo producing promotional films, product explainers, internal communications and milestone content that helped engage both customers and employees. Most recently, we were selected to produce Car Care Plan’s 50th Anniversary film.

Internal Communications

We developed creative assets that strengthened internal engagement, helping communicate business updates, celebrate achievements and reinforce company culture across the organisation.

Retail Marketing Assets

From point-of-sale materials to showroom graphics and promotional displays, we created marketing assets that helped automotive retailers present Car Care Plan products professionally and consistently at the point of purchase.

Dealer Marketing Support

Supporting one of the UK’s largest automotive retail networks, we produced bespoke marketing materials tailored to dealer groups, manufacturers and partner brands, ensuring consistent communications while accommodating individual requirements.

Ongoing Design Support

Over an eight-year partnership, Oslo became an extension of the Car Care Plan marketing team, delivering responsive creative support across hundreds of projects while maintaining consistency, quality and efficiency across the organisation.

Brand Governance

As the number of products, partners and campaigns grew, we helped maintain consistency through ongoing brand governance, ensuring every asset aligned with established standards and reinforced the quality and professionalism of the Car Care Plan brand.

Few agency-client relationships last eight years. Fewer still evolve into partnerships worth more than half a million pounds in creative investment.

 

Through consistent delivery, strategic thinking and a deep understanding of the business, Oslo has become a trusted extension of the Car Care Plan marketing team.

 

Today, the partnership continues to support one of the UK’s largest automotive protection providers, helping maintain consistency across brands, products, campaigns and customer touchpoints at every stage of the customer journey.

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